Customer Testimonials
All I can say is wow! The best customer service experience buying a car I've ever encountered. The Genesis GV 80 is an awesome car coupled with my great staff person Lisa and everyone else that worked with me.
My husband surprised me with the GV80. I was stunned! It’s the most comfortable and luxurious suv I’ve had. Lisa Albanese with Mentor Genesis went above & beyond to find my exact requirements for my dream vehicle and assisted in a beautiful surprise gift giving of the vehicle - big red bow included! She was wonderful to work with. 10 stars on both Lisa, Classic Genesis, and to my hubby.
CJ was wonderful and we are so happy with our new GV80!
CJ is awesome!!!!! He is super knowledgeable about the genesis and was awesome to work with!
CJ did a wonderful job. Excellent experience. Very professional, courteous & clean. Would recommend to anyone considering a first class experience.
After looking at several dealerships to find my next vehicle… My search concluded once I had boots on the ground at Genesis of Mentor. It all started with my excellent point of contact Elise in the business development office. For my initial internet inquiry on a vehicle, I was not pestered and blown up with a million emails or voicemails, (as many other locations did to me). Instead, I was greeted very kindly, all of my questions were answered on a timely basis, while the level of professionalism never seemed to waiver. Upon arriving on location, my sales associate Lisa ...
The salesman, CJ Ughamba, really knows these cars. The buying experience was seamless. Great car! We couldn’t be happier with our purchase.
CJ and Jamie are so awesome. I'm on my second genesis gv70 and I love it!
Ask for Lisa. She will work hard to get the car and deal that works best for you
I can't say enough of the professionalism in meeting my warranty needs. Other Genesis dealers blew off my issues due to the nature if the work. These guys were great from beginning to end. My business will be with them for sure. I highly recommend them above the others. My 2022 GV70 3.5L SP will only be serviced by this top notch group.
I took my G70 in for service and Allison did a fantastic job taking care of me and keeping me informed. I appreciate the amazing service and would recommend Genesis of Mentor to anyone looking for a great Genesis service department.
Me and my wife purchased our first Genesis from this dealership. Our salesman, CJ, was very nice and helped us out a lot. We like to thank you so much CJ for answering all of our questions and helping us find the right vehicle. We highly recommend this Genesis dealership if you’re looking for a vehicle. Thanks again!
I recently bought a GV 70 with the help of CJ Ughamba. This gentleman is one of the best sales people I've ever worked with. His personality, demeanor, and knowledge are second to none. I love how he is reachable, and answers all my questions. If you're in the market for a Genesis, CJ is the guy to call! I will add that everyone at Genesis of Mentor including the GM and other sales people are the friendliest bunch of people I've encountered. This is the place to buy your Genesis.
Just had the concierge service for my G70 service done..and it went so well and even better than when the Classic Hyundai dealer was doing it..they communicated better, where quicker, and even cleaned and vacuumed the car out..premium brand with premium dealership should be better and it was..plus the nice GV80 was a plus
CJ and his team were awesome! We highly recommend this dealership.
When I purchased my Genesis GV70 this past May at Hyundai/Genesis of Mentor, I was given a brief tutorial on some of the basic features of the car by the salesman from whom I purchased it. However, because the car contains many more technical features beyond what time allowed when I first picked up the car, I returned to the newly built Genesis dealership a few months later for a “refresher course” on the car. Upon arrival, I was introduced by the sales manager to one of the new salesman, Joe Kennedy, who gladly volunteered to spend the time ...
Charlie, CJ, and the rest of the team were fantastic to work with throughout the entire process. Top notch all the way around. I highly recommend Genesis of Mentor!
Cody, Kyle, Lisa, George, CJ. All very professional, knowledgeable, helpful. No pressure tactics. No cheesy auto salesmanship. And a great electric Genesis, better style and quality than other brands I tested.
Excellent Dealership! Wife and I truly enjoyed the whole buying experience. Lisa, Jamie, Kyle and Charlie all helped to accommodate us. They not only answered all our questions, but added to inform us the future benefits of Genesis ownership. The new facility is truly impressive as well. Thank you!
Nice people and very nice place. It was the nicest dealership I have ever been to and their bathrooms are amazing! Ask for CJ, he is the best! He and his team are truly the best at what they do!
The crew at genesis of mentor are very informative and professional. If you are looking for a new luxury car this is the place to go!
The team was awesome! Especially the finance manager Kyle, super knowledgeable!!
Wonderful atmosphere! Outgoing and helpful team! All around great experience purchasing a new car! Thanks guys!
Best car buying experience that I have ever had. Kyle and his team are truly amazing and I couldn’t recommend them enough. I’d I could give a 10/10, that still wouldn’t do them justice.
They made it right
Helpful ppl for sure. Cj really made the process easy and smooth. Plus my gv70 advanced is literally my dream car soooo 5 stars~
Above average dealership new building being added on. Bought my car there when nobody else had them
CJ is amazing and efficient to work with made the process of getting a beautiful 2023 Genesis smooth! Thank you fr everything!!
I can not say enough good about my recent purchase of a new GV70. My sales person was C.J. who is a brilliant young man in training and explaining all the technical features on new vehicles. He is polished with manners and very respectful in meeting customer needs. He spent so much of his personal time in making sure that I was comfortable with my purchase. Please ask for C.J. for your future Genesis purchase. He us a valued asset to the Classic Auto Group!
What a pleasant experience purchasing my new 2023 Genesis GV80 Prestige from Classic Genesis in Mentor, OH. Chris Johnson my salesman was the most pleasant and genuinely caring person I’ve met in a long time. He and everyone there were great at explaining everything from the vehicles functions, to the care and warranty. I hope to have many years of great service from them and my amazing new vehicle.
Lovely as always
Great dealership and people to work with. I have purchased from them in the past and will again in the future.
Positive car buying experience, especially in the days if the car shortage. Pricing was fair with no additional markup and finance office was not pushy with accessories or warranties.
Always treated like a VIP, even though I am not. Friendly service advisors and will only by from this dealer in the future.
Excellent!
I've always received Professional Service at Classic Genesis in Mentor Ohio.